- Parts of this English version of this website was automatically translated. We are improving the translation every day. Please register to our forum and our hiking expert will love to answer any of your questions there -
Welcome Guest! To enable all features please Login or Register.

Notification

Icon
Error

Options
Go to last post Go to first unread
juliab  
#1 Posted : Friday, January 4, 2013 12:22:13 AM(UTC)
juliab

Rank: Newbie

Groups: חבר
Joined: 5/15/2016(UTC)
Posts: 0

I would like to tell about another case of bad service and network rules that prevent customers return to purchase online. A few days ago we got to park at the Grand Canyon Haifa ricochet and saw a sign on the company's products offer regatta on shelves below. Shoes were also products of the same company. We got a great deal on shoes and after a long time of measurements how to register and found that although there was a sign on all shelves and said nothing but 30% off, discount shoes sick!! Although the message wasn't talking about any exceptions and the customers, the team responded in '' sorry, nothing we can do. '' And made us mad is cheating and exit the store without buying anything. Abroad this behavior just not explained and it was expected that the store staff will respect your time and admit his mistake and find a way to save the discount. The mistake is not the client's, but that's cheating! That's what I'm going to choose not to buy in this store. 41277.8922106481 juliab
Sponsor
rikushet2  
#2 Posted : Friday, January 4, 2013 1:18:52 AM(UTC)
rikushet2

Rank: Newbie

Groups: חבר
Joined: 5/15/2016(UTC)
Posts: 0

A customer of Ricochet peace
Name Saturn kimchi and I run the store in the Mall.
Your complaint is justified the signs certainly misleading and thanks for attention and comments the operation was micro fleece shirts of regatta and the signs certainly unclear tomorrow morning the signs will be replaced. If you want to get the shoes on sale as understanding signposting (tell an employee that you have authorized)
And now to the point for me. We are not cheaters cheat's just wrong in drafting the offer without intention, we do our best to give good service and fair and it's not a password but hard work every day hour
Welcome Saturn kimchi
HarmonicWave  
#3 Posted : Friday, January 4, 2013 2:47:11 PM(UTC)
HarmonicWave

Rank: Newbie

Groups: חבר
Joined: 5/15/2016(UTC)
Posts: 511

Saturn,

Well done on the answer matters, that goes towards the customer-service to your store.
neutrino  
#4 Posted : Saturday, January 5, 2013 1:15:00 AM(UTC)
neutrino

Rank: Newbie

Groups: חבר
Joined: 5/15/2016(UTC)
Posts: 730
Man
Israel
Location: Karmiel

Is this an isolated incident and did not reflect any ratio of branches was clear.
Kudos to Saturn, rikosht clients doagim.

Ronnie took responsibility.
And it does want to buy in the shops. However, rather that employees would turn to you in such cases and to begin the complaints.

easyman  
#5 Posted : Saturday, January 5, 2013 1:31:08 PM(UTC)
easyman

Rank: Newbie

Groups: חבר
Joined: 5/15/2016(UTC)
Posts: 0




צטט את easyman



A general reference, not a certain company, in selling not only the service equipment shops in the country in all areas, not just in RIMS must improve.

And improve the customer's experience of Kenya (maybe after the election to pass a mandatoryrule smile)

Have a polite and patient reference to not leave a customer service when someone else or another customer enters wait patiently what do not unfortunately Israel with a customer not talking iPhone phone, telephone (country strike)

Disturbing information of sellers, and promises, not the client's product data, e.g. you without to store, or a certain company to 7 degrees of ש"קש COMFO

Famous as degree 1 the COM do the unsuspecting traveler (invest good money) on a cold night, back at the store and complain on the forums and the store will lose many customers there are mistakes in the data before I buy anything.

In the name of the real data. (Also recommended for stores to advertise the original data of the manufacturer)

Today every client is an asset and another customer in the Internet age and the recommendation is gold,

In the past there was no Internet shopping, eBay, and many were not many choices especially rims stores, times have changed. (Unfortunately in Israel sometimes exaggerate the price and you can buy the same product at half the price even includes shipping and taxes not expensive if the price here 50 to 100 more expensive products worth waiting time and flights to Tel Aviv but not to exaggerate the price). I am going to be Kenya white blue beings Israel prnush Ltd.

Clarification I do not relate to a specific store or network or certain company reference is generally only for areas not only for ski trips.

An ancient proverb says the customer is always right.

Easyman 41279.5230439815
Users browsing this topic
Forum Jump  
You cannot post new topics in this forum.
You cannot reply to topics in this forum.
You cannot delete your posts in this forum.
You cannot edit your posts in this forum.
You cannot create polls in this forum.
You cannot vote in polls in this forum.